Terms of Service
The agreement between you and Coregate Solutions Pte Ltd Written to be read — but it is still a contract, so it is worth reading.
Version 1.0 · Effective · Last updated
1. Who we are
Core is operated by Coregate Solutions Pte Ltd, a company incorporated in Singapore, registered at 105 Cecil Street, #11-00, The Octagon, Singapore 069534 ("Core", "we", "us"). These Terms form a binding agreement between us and you, the person who creates an account ("you").
"The Service" means the Core website and the three applications: Corefitness, Corepocketexpense and Corecalendar.
2. Your account
- You must be 18 or over to buy a subscription. If you are under 18 you may use the Service only through an account held by a parent or guardian who accepts these Terms for you.
- Give accurate details and keep your email address current — it is how we send receipts, renewal notices and security alerts.
- Your account is for you. Keep your password confidential and tell us promptly if you think someone else has access.
- You are responsible for activity under your account, except activity resulting from our own failure to keep the Service secure.
3. Your subscription
You choose how many of the three applications you want and how long you commit for. Your price depends on both. Whatever you choose, you get a single account and a single login across the applications you subscribe to.
| Applications | Monthly | 12 months | 24 months |
|---|---|---|---|
| Corefitness | US$7.99 | US$77.99 | US$143.99 |
| Corepocketexpense | US$4.99 | US$41.99 | US$73.99 |
| Corecalendar | US$4.99 | US$41.99 | US$73.99 |
| Corefitness + Corepocketexpense | US$11.69 | US$97.99 | US$170.99 |
| Corefitness + Corecalendar | US$11.69 | US$97.99 | US$170.99 |
| Corepocketexpense + Corecalendar | US$8.99 | US$74.99 | US$131.99 |
| All three apps | US$14.39 | US$119.99 | US$209.99 |
Adding an application mid-term is charged pro rata for the remainder of your term. Removing one takes effect at your next renewal, when your price moves to the lower tier. Detailed renewal mechanics are in the subscription terms, which form part of this agreement.
4. Price, tax and payment
- Prices are stated in US dollars and exclude tax unless we say otherwise.
- If you are in Singapore, Goods and Services Tax at the prevailing rate (currently 9%) is calculated and displayed at checkout before you pay. If you are elsewhere, local consumption tax may be added where we are legally required to collect it.
- Payment is taken by our payment provider. We do not see or store your full card number.
- If a payment fails we will retry and email you. If it remains unpaid we may suspend access until it is settled.
- We may change our prices. Existing subscriptions keep their price until the end of the term you have paid for, and we give at least 30 days' notice before a renewal at a new price.
5. Free trial
New accounts get a 7-day free trial with all three applications and every feature enabled. We do not take payment details to start it and nothing is charged automatically when it ends — the account simply pauses until you choose a plan. Trials are one per person.
6. Cancelling and refunds
You can cancel at any time from Account → Billing. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for.
We offer a 14-day money-back guarantee on any new subscription and on any renewal. The full policy, including how refunds are calculated, is in the refunds and cancellation policy.
Nothing in these Terms limits your statutory rights under Singapore law, including under the Consumer Protection (Fair Trading) Act 2003.
7. Acceptable use
Use the Service lawfully and reasonably. The specifics are in the acceptable use policy, which forms part of this agreement. In short: do not break the law, do not attack the Service, do not resell it, and do not use it to harm anyone.
8. Your content
What you put into Core stays yours. You keep all rights in your workouts, transactions, bookings, notes and files.
You grant us a limited licence to host, store, back up, transmit and display that content solely to provide the Service to you. That licence ends when you delete the content or close your account. We do not sell your content, we do not use it for advertising, and we do not use it to train machine learning models.
You can export everything at any time, including after cancelling, for as long as your data is retained (see the privacy policy).
9. Our service
- We aim to keep the Service available and working, and to fix problems promptly, but we do not promise it will be uninterrupted or error-free.
- We may change features. If we remove something significant, we will give reasonable notice and, where a paid term is materially affected, offer a pro-rata refund.
- Planned maintenance is announced in advance where practical and scheduled for quiet hours.
- Some features rely on third parties (for example calendar providers or payment processors). Their availability is outside our control.
10. Health disclaimer — Corefitness
Corefitness is not a medical service. It does not provide medical advice, diagnosis or treatment, and coaches are fitness and nutrition professionals, not clinicians. Consult a doctor before starting any exercise or nutrition programme, particularly if you are pregnant, have an existing condition or injury, or are returning to training after a break. Stop and seek medical help if you feel unwell. You take part at your own risk.
Similarly, Corepocketexpense is a record-keeping tool, not accounting software and not financial advice.
11. Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded — including your rights under the Consumer Protection (Fair Trading) Act 2003.
Subject to that, we are not liable for indirect or consequential loss, loss of profits, or loss of data where that loss was not reasonably foreseeable. Our total liability to you in any 12-month period is limited to the amount you paid us in that period.
12. Ending this agreement
You may close your account at any time. We may suspend or close an account if you seriously or repeatedly breach these Terms or the acceptable use policy, if payment remains unpaid, or if we are legally required to. Except in cases of serious breach or legal requirement, we will warn you first and give you a chance to put it right.
If we close your account other than for your breach, we refund the unused portion of your term.
13. Changes to these terms
We may update these Terms. For any change that materially affects your rights we give at least 30 days' notice by email and on the site. If you do not accept a material change you may cancel before it takes effect and we will refund the unused portion of your term.
14. Governing law
These Terms are governed by the laws of Singapore. Disputes are subject to the exclusive jurisdiction of the Singapore courts. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory consumer laws in your own country.
Before going to court, please contact us — most issues are resolved by email within a day or two. Singapore consumers may also approach the Consumers Association of Singapore (CASE) for assistance.
Document control. Version 1.0, effective . Issued by Coregate Solutions Pte Ltd, 105 Cecil Street, #11-00, The Octagon, Singapore 069534.
Questions? Email admin@coregatesolutions.com — mark it for the attention of the DPO if it concerns personal data.